tiistai 3. joulukuuta 2013

Lumia 625 destroys my photos! :0

Hi!
So I have Nokia Lumia 625, which is bought at the end of September.
It has this "little" problem with photo saving: It destroys about 20% of my photos & videos in camera roll and also about 18% of photos that are saved to "saved photos" -album. Well luckily it doesn't destroy any photos in "screen shots" -album. ((Different format? I don't know))

After I have taken a photo, it always looks normal (in the preview view), but when I'm viewing it in gallery app, it's destroyed (if it's going to destroy)..

Sometimes the photo is looking normal also in gallery, but when I zoom it, something happens to the bottom of the photo. It is destroyed even if I don't zoom it, because when I transfer it to the computer or share it, there is always the destroyed version there.

It doesn't matter which app I use to take these photos. Mostly I have used the built in camera, because it is the fastest way to take photos. I have also tested 6tag, but it doesn't matter, 625 destroys also those photos.

I have 206 saved photos in my phone.
37 of them are more or less destroyed.
= 18%

I also have 172 taken pictures.
35 of them are more or less destroyed.
=20%

And I have 26 recorded videos in my phones camera roll.
6 of them can't be viewed anymore.
=23%
Even my pc can't view those videos, because it says that "the video is broken"..!

Well, here is samples:

(Sorry about my pictures,
I know those are quite awkward)

Saved photo 1 on Lumia. - Grey at the bottom.
Saved photo 2 on Lumia. - Black, blue and pink colors and white dots at the bottom.


Saved photo 3 on Lumia. Dark green at the bottom...





Original photo.
Saved photo on lumia. Dark brown (or black?) at the bottom.



Original photo.
Saved photo on Lumia. Black and olive green at the bottom.

Original photo.

Saved photo on Lumia... Well you can see.....


Original photo.
Saved photo on Lumia. Light olive green at the bottom.

Photo 1 taken with Lumia 625.

Same picture in gallery after few seconds & when transferred to a computer or shared.
(when I'm viewing this photo in the gallery app, it looks normal for a few seconds, and then booom! Bottom of the picture is green??)

Photo 2 taken with Lumia 625. Half of the photo is changed.

Photo 3 taken with Lumia 625. Grey at the bottom.

Photo 4 taken with Lumia 625. Little bit of green at the bottom.

And this is when I'm trying to view one of those 6 videos, that are destroyed....
It says (finnish):  "This file can not be played on your phone."
But WHY? This video is recorded using this phone!!!
I viewed this video once, but now it is impossible. But I couldn't view couple of those 6 videos even once..

Photo 5 taken with Lumia 625

Same picture in gallery after few seconds & when transferred to a computer or shared. Half of the photo is dark red?!

Photo 6 taken with Lumia 625.
Same picture in gallery after few seconds & when transferred to a computer or shared.
And this photo is half red too...

Yeah, that's it. I haven't done anything to my phone, so I just can't understand this. This is really annoying, because I have lost so many important photos, and I can't have new ones.
I found this important to tell you and I hope you will find a solution to this. (Update?)
Sorry for my bad English.
Thanks for your help.